Who we are
At Kanav Healthcare Pvt Ltd (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal and sensitive health information in compliance with global privacy standards including:
– General Data Protection Regulation (GDPR) – European Union
– Health Insurance Portability and Accountability Act (HIPAA) – United States
– Digital Personal Data Protection Act (DPDP) – India
By using our website https://www.kanavhealthcare.in or interacting with us, you consent to the data practices described in this policy.
Definitions
– Personal Data: Any information that identifies or could be used to identify an individual.
– Sensitive Personal Data / Health Information: Includes health history, medical reports, or any information related to physical or mental health.
– Data Subject: The individual whose data is being processed.
– Controller & Processor: We act as a Data Controller when we determine the purpose of data collection, and as a Processor when acting on behalf of other institutions.
What Information We Collect?
– Identifiable Personal Information: Full Name, Contact Number, Email Address, Mailing Address.
– Health and Medical Information (Sensitive Data): Medical Conditions, Diagnostic or Therapy Details, Consultation Notes.
– Technical and Usage Data: IP Address, Browser Type, Device Type, Cookies, Time Spent on Pages.
Legal Bases for Processing (GDPR Compliance)
We only collect and use your data when:
– You have given consent
– Processing is necessary for a contract
– We are complying with legal obligations
– Processing is in the legitimate interest of providing care or improving services
– It is required for medical diagnosis or health care
How We Use Your Data?
– Provide medical services and consultations
– Process purchases and manage orders
– Respond to queries and feedback
– Send appointment reminders and health-related updates
– Improve the functionality of our digital platforms
– Comply with healthcare laws and standards.
Data Sharing & Transfers!
We do not sell or lease your personal data. We may share your data with:
– Authorized medical professionals or care providers
– Payment processors (e.g., Razorpay, PayPal)
– Regulatory bodies if required by law
– IT service providers strictly under data processing agreements
For international data transfers, we ensure:
– Standard Contractual Clauses (EU)
– HIPAA-compliant Business Associate Agreements (USA)
– Data Localization & Consent Requirements (India)
Your Rights
Depending on your jurisdiction, you may exercise the following rights:
GDPR (EU): Right to Access, Rectification, Erasure, Restriction, Portability, Objection, Complaint
HIPAA (USA): Access to Health Records, Amend Records, Disclosure Accounting, Restriction Requests
DPDP (India): Access and Correction, Consent Management, Nomination
Contact us at: kanavhealthcare@gmail.com
Security of Your Information
We implement strong technical and organizational measures to protect your data, including:
– End-to-end encryption
– Secure cloud storage with multi-layer access control
– SSL/TLS-secured data transmission
– Periodic security audits and staff training
Retention Of Data
We retain personal and health information only as long as necessary:
– For the purpose it was collected
– To comply with legal and regulatory obligations
– For dispute resolution and enforcement of agreements
Cookies & Analytics
We use cookies to:
– Enable essential website features
– Track website usage via tools like Google Analytics
– Personalize your experience
You can control cookies through your browser settings or cookie consent tools.
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or the content of such third-party sites.
Policy Updates
We may update this Privacy Policy to reflect changes in law, technology, or our services. You will be notified of significant changes either by email or through a notice on our website.
Contact Us
For questions or requests related to this Privacy Policy, please contact us at:
Kanav Healthcare Pvt Ltd
📧 Email: kanavhealthcare@gmail.com
📞 Phone: +91 99100 12114
🌐 Website: https://www.kanavhealthcare.in